Frequently Asked Questions
Find answers to common questions about shade sails, privacy curtains, roller shades, and our installation process.
General Company & Service Questions
What types of products do you install?
We install outdoor privacy curtains, shade sails, mesh privacy panels, and outdoor roller shades designed for aluminum screen enclosures, patios, lanais, and pool cages. These products help with privacy, sun control, shade, and comfort.
Do you offer free quotes?
Yes — both free online instant estimates and in-home consultations are available so you can get pricing before committing.
Where do you serve?
We serve many areas across Florida, including Brevard County, Palm Bay, Melbourne, Oviedo, Port St. Lucie, Titusville, and more. View our complete service areas.
Are you fully insured?
Yes — we are fully insured to work on Florida homes.
Installation & Customization
Are curtains and sails custom-made?
Yes — all products are measured and built to fit your specific outdoor space.
How long will it take for my product to arrive and be installed?
Curtains typically arrive 4–6 weeks after ordering; installation can take 1–6 hours depending on size.
How are curtains installed?
Curtains are installed using a patented track system made of aluminum that matches your enclosure and blends in visually.
What fabrics are used?
Most curtain installations use Sunbrella marine canvas (UV-resistant, waterproof, bleach-cleanable, with a fade-free warranty). Shade sails use SolaMesh, a heavy-duty mesh fabric also with a long life.
Can you install shade sails too?
Yes — SolaMesh shade sails are available and can be mounted with stainless steel hardware inside your screen enclosure.
Privacy, Shade & Functionality
Will curtains provide complete privacy?
Yes — when sized correctly, the curtains block sightlines from outside your enclosure. They can also seal to walls to reduce side gaps.
Do shade sails provide privacy?
Shade sails primarily provide shade, not full privacy — but they can still block sun and discourage casual views.
Do curtains or sails block rain?
Curtains are waterproof and will divert water directly down (not make a sealed rain barrier), while shade sails are mesh and will let some rain through but prevent water pooling.
Can they be removed during storms?
Curtains can and should be removed or secured before high winds. Shade sails can often stay up in everyday winds and even strong storms, but removal is recommended ahead of extreme weather events.
Maintenance & Durability
How do I clean the curtains?
Sunbrella fabric is easy to clean with water and mild detergent. Occasional rinsing keeps them fresh.
How do I replace broken parts like hooks?
Hook replacement is a simple DIY task that most homeowners can perform by sliding panels and replacing hardware on the track.
Warranties, Limitations & Costs
Is there a warranty?
Yes — fabric warranties (like Sunbrella fade-free for 10 years) and construction warranties cover defects, but wind damage is typically not covered.
What about color and fading?
Curtain and sail fabrics are UV-resistant, but because Florida sun is strong, some fading over many years is normal — Sunbrella and SolaMesh warranties cover degradation within their respective terms.
Will HOA allow these?
Most screen enclosure curtain/sail installations are acceptable to HOAs, but check local regulations, since rules vary by community.
How do costs compare to alternatives like umbrellas or permanent structures?
Custom curtains and shade sails are typically more cost-effective, more elegant, and more functional than large engineered shade structures or frequent umbrella replacements. Products are tailored for outdoor enclosures and tend to outlast many umbrella solutions.
Contact & Ordering
How can I contact you?
You can call or text, fill out an online contact form, or use the website chat bot to get quick responses and coordinate measurements or quotes.
Still Have Questions?
We're happy to answer any questions not covered here. Contact us for a free consultation and we'll discuss your specific situation.